Essential	Standard	Premier	Publish and Maintain
Off-site Backups	Monthly	Weekly	Weekly	Customer's Location
On-site Backups	NO	NO	Nightly	Nightly
Security Patches	Monthly	Weekly	As Released	As Released
External Web Site	Static	Weekly Updates	Dynamic	Customer Updates Published on Request
Internal Web Site	NO	Static (Customer updates)	Dynamic	Not Applicable
Dedicated Hours	NO	8 per month with 6 month roll-over	10 per month with 6 month roll-over	Not Applicable
Email Consultations	Yes	Yes	Yes	Yes
Phone Consultations	NO	2 per week	Unlimited	Limited
Application development	NO	Yes (up to dedicated time)	Yes (up to dedicated time)	Yes (Limited Scope)
Database Design	NO	Yes (up to dedicated time)	Yes (up to dedicated time)	Yes (Limited Scope)
Web Portal Design	NO	Yes (up to dedicated time)	Yes (up to dedicated time)	NO
Infrastructure Design Review	NO	NO	Yes	NO
Project Management	NO	NO	Yes (up to dedicated time)	NO
On Site Consultations	NO	NO	Yes	NO
Package Costs / Month	$200.00	$400.00	$600.00	$60.00 per Year (Paid Annually)
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Please note that ALL services listed above, EXCEPT project management may be purchased 'a la cart' by any client, and that Standard Services customers may purchase project management support on an as needed basis.